Payment

NO, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including 10% Italian VAT.

Our pricing is very transparent and you will only pay what you see, no hidden costs, no surprises.

It is not necessary – all our drivers and guides will be instructed properly about your booking and your possible special requirements. They will be provided with your booking schedule and your contacts.

If you feel more secure to have a paper-printed confirmation, you may print our confirmation email which is sent to you just after the payment.

Yes we do – we have a business account on PayPal so that we can offer the top level security on payments, which can be completed by your PayPal account or with your credit card directly on PayPal website, with HTTPS/SSL secured transactions.

In order to receive a full refund, you are requested to cancel your booking at least 72 hours in advance of your scheduled tour. There will be no refund if you decide to cancel your booking within the 72 hours prior to your tour schedule. If a booking is cancelled more than three days (72 hours) in advance, you will receive a 100% refund, except of the followings:

  • Non-refundable entrance tickets and private guide fee
  • Bank / Paypal or other payment fees

Click here for more details: Terms and Conditions

Reservation

That’s great news actually! Just contact us and we will be glad to provide you with a quotation for a customized tour. It will not cost more than a regular tour. It will be simply quoted proportionally to the time and distance necessary to include your desired location.

Weather

The majority of our tours are designed to include a ‘worst case scenario’ option, which in most of cases includes the modification of the walking portions of the tour into a driving transfer or other transportation. For example in the Cinque Terre -in case of rain- the boat-operated transfer will be changed into a driving transfer or a train ride through the little towns.

As regards hot days, all our vehicles are fully equipped with air-co system and you will be able to take advantage of a driving tour or transfer, instead of a burning walk on a sunny Italian summer day.